Current Job Openings ------ Seiden Health Management Inc ------

Current Job Openings

Company Overview

Seiden Health Management Inc (SHMI) provides health and safety related opinions to companies with tens of thousands of associates grossing billions of dollars and to small firms with a handful of employees. We provide consulting services to the insurance and legal community.

Our sister company, Canadian Benefits Management Limited (CBML) provides benefit claims adjudication services, case management, early and safe return to work facilitation and related services.

We are a mid-sized, in many ways an unconventional, challenging and fun place to work. Our focus is on building a team of energetic, dedicated and talented individuals who pride themselves on client service excellence. We have been in the same location for more than 20 years, have a stable client base and offer a full staff benefit program.

We realize that bright people thrive best in an environment that allows them to review, analyze and act in a logical scientific businesslike manner. Although we have posted specific job descriptions, it may be possible for you to assume duties in more than one area to make your time at work more interesting and challenging. If you think that you could thrive in our work environment or you'd like more information, please submit an application.

1.) Quality Assurance Specialist

Seiden Health Management Inc. is currently recruiting for a full time Proofreader / Quality Assurance Specialist.

You will be required to focus your energy and talents on ensuring timely and quality completion of medical assessments for our clients.

Main responsibilities include:

Identifying omissions, errors and inconsistencies in reports received from external medical professionals
Ensuring timely follow up on all report content that requires additional information, clarification etc., with appropriate external medical professionals
Ensuring that reports are completed in the highest quality manner within established turnaround timeframes. Following up on blockages to the process, internally and externally and resolving these expeditiously and tactfully.
Evaluating the quality of the reports reviewed

The ideal candidate will have:

As the ideal candidate for this position you have a post secondary degree in health sciences, (preferred but not a prerequisite) or you have experience in a medical dicta typist role.

You posses the following specific skills and talents:

Excellent organization and coordination skills to follow through on specific file matters, ensure timeliness, comprehensiveness and accuracy of report contents
Excellent communication and interpersonal skills to deal effectively with medical professionals, to obtain or clarify information and build the medical roster base
Excellent analytical, critical thinking and deductive reasoning skills to interpret information, and identify specific areas that require further investigation, action etc.
Assertiveness and a sense of urgency to coordinate activities with others, obtain your cooperation and support
Excellent computer skills in MS Word

Reports to: Client Services Supervisor

Please note that only those individuals selected for an interview will be contacted. This position is located in downtown Toronto.
Please Apply Online

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2.) Intake Co-ordinator - Downtown Location

In this role you will be responsible for a variety of administrative activities in a fast paced, highly time sensitive environment. You will be responsible for the complete co-ordination of client files with external medical professionals, claimants, adjusters, legal representatives etc. Your major duties will include:

Scheduling appointments with external medical professionals and then confirming appointments with appropriate parties via confirmation letters (claimant, adjusters, legal reps, etc.)

Preparing all necessary claimant documents, consents, summary sheets, correspondence to legal representatives, claimants, adjustors

Booking interpreters, taxis, accommodation for claimants

Maintains file details in data base on a current basis

Preparing all files, chart assembly and tabbing

Maintains comprehensive records of all file related action.

Please note that only those individuals selected for an interview will be contacted. This position is located in downtown Toronto.
Please Apply Online

3.) Complex Case Coordinator

Seiden Health Management Inc. is currently seeking a Complex Case Coordinator.

The ideal candidate will support the Senior Claims Manager and work with other members of the team in managing complex cases including files for Catastrophic Impairment Determination.

The Ideal candidate will have 3 to 5 years of work experience along with knowledge of the automobile insurance industry and applicable legislation.

Main responsibilities include:

review of files for completeness of medical information
review of files for the appropriateness of assessments being requested
assist the Catastrophic/Tort coordinator in identifying the appropriate assessors for the discipline(s) requested
review of files to organize all information according to Seiden Health Management briefing protocol with the ability to brief files as requested
file case summary completion as required with the ability to complete executive summaries as requested

An important component of this role will be client/customer-focused communication with auto insurance adjusters, medical practitioners and treating clinicians as needed. Attention to detail a must, along with the ability to multitask in a busy office environment.

Additional duties will be assigned as required.

The ideal candidate will have:

3 to 5 years of working experience within the healthcare industry
Knowledge of the automobile insurance industry and applicable legislation
A university degree in Health Sciences or a related field of study
The ability to work within a multidisciplinary team of professionals
Working ability with Lotus Notes, Excel, Word

Suitable Educational Backgrounds:

Nursing ie: Registered Nurse/Kinesiology/ Occupational Therapy

Reports to: Senior Claims Manager

Please note that only those individuals selected for an interview will be contacted. This position is located in downtown Toronto.
Please Apply Online

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4.) Lawyer

You will work with our team of health professionals to ensure proper understanding of relevant legal, consent, conflict of interest, unfair practices and human rights issues are addressed. Experience in medical or insurance fields required.

Qualifications:

Member of the Ontario Bar with some experience/interest in accident benefits, torts, human rights, human resources

Interest in managerial and administrative responsibilities

Ability and interest in establishing relationships with the legal, insurance and business communities

Well organized with the ability to prioritise and work effectively under pressure

Able to function both independently and as part of a team

This position is located in downtown Toronto.
Please Apply Online

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